Trust and Security

Our trust and security practices

We take the security of your documents very seriously and have invested in industry-standard protocols that keep your writing data safe and secure. Additionally, we guarantee that your words will never be used to train AI models. Don’t just take our word for it—you can learn more about the exact data security protocols we employ below.

Trusted by authors published by

PenguinHarperCollinsSoho PressMacmillanHodderHot KeyUsborneOrion BooksSimon & SchusterDisney-HyperionTorBloomsburyScholasticThe New York TimesTimeMarie ClaireBook RiotPenguinHarperCollinsSoho PressMacmillanHodderHot KeyUsborneOrion BooksSimon & SchusterDisney-HyperionTorBloomsburyScholasticThe New York TimesTimeMarie ClaireBook RiotPenguinHarperCollinsSoho PressMacmillanHodderHot KeyUsborneOrion BooksSimon & SchusterDisney-HyperionTorBloomsburyScholasticThe New York TimesTimeMarie ClaireBook Riot

Transfer

We use TLS 1.2+ to encrypt all data in transit between your devices and our servers, preventing eavesdropping and interception.

Storage

We use industry-standard AES-256 encryption to protect your data on our servers.

Compliance

We follow industry-standard security practices and store all writing data on Convex, a SOC 2 Type II compliant platform built on AWS’s secure infrastructure.

Documents

Jolt connects to your writing documents via a secure Chrome browser extension or desktop application. We do not have access to any documents that you did not connect to Jolt.

For full details on our privacy and data handling, read our privacy policy.

Still have questions? Email security@joltcreativelabs.com and we’ll get back to you.

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